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Hello! We are Openovate Labs from Mandaluyong City, Metro Manila and we are looking for an Account Manager with 1 year of experience.
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Job Description

Who we are:


Openovate Labs - http://openovate.com/ - is a get things done kind of technology company. We develop apps. We develop companies. We develop game changers. Our offices are filled with both full stack, language agnostic engineers and is home of some of the best technologists in the country.

What are we looking for:


We are currently in search for an account manager to help with our communications between the team and our current clients.
Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders. Account Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience. This position may require occasional travel.

Who you are:


If you have a flair for client communication and understand consumer behavior, we’d like to meet you. Ultimately, a successful Account Manager should collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long-run.  

What your responsibilities will be:


  • Serve as the lead point of contact for all customer account management matters
  • Build and maintain strong, long-lasting client relationships
  • Negotiate contracts and close agreements to maximize profits
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Prepare reports on account status
  • Collaborate with sales team to identify and grow opportunities within territory
  • Assist with challenging client requests or issue escalations as needed
  • Create contracts using the Statement of Work (SOW) template and internal company document format

What your qualifications should be:


  • Strong English skills both written and verbal
  • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Experience delivering client-focused solutions to customer needs
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills

What are some of the company benefits:


  • Standard - SSS/Health/Pagibig/OT/EOY Bonus
  • Laptop Allowance
  • Flexible Schedules
  • Gym
  • Swimming Pool

Account Manager from Openovate Labs
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