Hello, We are Jobayan.

A simple way to connect to job seekers and job posters.

This post is expired and exists as historical reference.
Hello! We are Siegen HR Solutions, Inc. from Quezon City and we are looking for a Customer Service Representative (non-voice).
Interested View Active Job Posts

Oops ... You are not logged in. Please fill out the following in order for us to notify Siegen HR Solutions, Inc. .

Name Required
E-mail Required
Phone Required
Resume Required

Job Description

  • This is a non-voice data-entry encoding & writing type of customer service job done through chat and email in a BPO (call centre) setting.
  • Maintain data entry requirements by following data program techniques and procedures.
  • Coordinate online with customers, either collecting or offering them information through a web-based chat program or via e-mail.
  • Process customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
  • Enter customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
  • Verify entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
  • Test customer and account system changes and upgrades by inputting new data; reviewing output.
  • Secure information by completing data base backups.
  • Maintain operations by following policies and procedures; reporting needed changes.
  • Maintain customer confidence and protects operations by keeping information confidential.
  • Contribute to team effort by accomplishing related results as needed.

Job Qualification

  • Possess at least an Undergraduate College Level (at least 2 years with no back subjects) or Bachelor's/College Degree, in any course.
  • Be willing to work in Quezon City or Pasig City.
  • Have good English communication skills (both oral and written).
  • Have 30-35wpm typing skills.
  • With or without previous work experience.
  • Must be a Filipino citizen. If not, must have a working VISA in the Philippines.

Benefits

  • Starting pay is between PHP 15,000-20,000/month including basic pay and allowance. The offer will depend on your educational background and skills.
  • With additional allowances after 90 days of employment
  • Monthly performance bonus/incentives
  • Paid training
  • Healthcare Benefits (Medical and Life Insurance)
  • 20% Night Differential

WE HAVE 2 INTERVIEW CENTERS AVAILABLE:

1) QC INTERVIEW CENTER: Unit 206 Cabrera Bldg. I, #130 Timog Ave. (infront of GMA 7 near corner EDSA), Quezon City

DIRECTIONS: Take the MRT and go down at GMA7-Kamuning station Southbound side. Walk along the sidewalk of GMA7 adjacent to EDSA. Turn right to Timog Avenue. When you reach the GMA7 gate along Timog, cross the street towards the white building with UnionBank and Veterans Bank at the first floor. That's Cabrera 1 Building. SIEGEN is on the 2nd floor.

2) PASAY INTERVIEW CENTER: 3rd Floor SM Savemore at Empire Centre Mall, EDSA corner Taft Avenue, Pasay City

DIRECTIONS: Take the MRT or LRT and go down at EDSA-Taft station. Go to the side of Taft Avenue on the opposite of Metropoint Mall (Taft side, NOT EDSA side of Metropoint Mall). There would be a short walk towards EDSA, turn right on Taft corner EDSA. When you see Savemore on the right side, that is Empire Centre Mall. SIEGEN is on the 3rd floor.

Get To Know

Siegen HR Solutions, Inc.

View Profile

Similar Jobs

Customer Care Coordinators from ACES Call Center Jobs Inc.
ACES Call Center Jobs Inc. logo 73
Grand Company
Hiring Customer Care Coordinators
₱ 15,000 - 25,000
Full-time Taguig
Hello! We are ACES Call Center Jobs Inc. from
Taguig
and we are looking for a
Customer Care Coordinators.

Oops ... You are not logged in. Please fill out the following in order for us to notify ACES Call Center Jobs Inc. .

Name Required
E-mail Required
Phone Required
Resume Required
Customer Relation Tourism from ACES Call Center Jobs Inc.
ACES Call Center Jobs Inc. logo 73
Grand Company
Hiring Customer Relation Tourism
₱ 15,000 - 25,000
Full-time Mandaluyong
Hello! We are ACES Call Center Jobs Inc. from
Mandaluyong
and we are looking for a
Customer Relation Tourism.

Oops ... You are not logged in. Please fill out the following in order for us to notify ACES Call Center Jobs Inc. .

Name Required
E-mail Required
Phone Required
Resume Required
Customer Service Representatives Airline from ACES Call Center Jobs Inc.
ACES Call Center Jobs Inc. logo 73
Grand Company
Hiring Customer Service Representatives Airline
₱ 15,000 - 25,000
Full-time Mandaluyong
Hello! We are ACES Call Center Jobs Inc. from
Mandaluyong
and we are looking for a
Customer Service Representatives Airline
with 1 year of experience.

Oops ... You are not logged in. Please fill out the following in order for us to notify ACES Call Center Jobs Inc. .

Name Required
E-mail Required
Phone Required
Resume Required
How it works
Create a Job Post. It's as easy as 1, 2, 3!

Simply fill out the form on our home page: Name, Position & Location.
Looking for a job? Fill out as a job seeker.
Looking for an employee? Fill out as a job poster.

Search Through Job Posts

When searching for a post, you may filter by job seekers if you are looking
for an employee or by company if you are looking for a job.
Click Interested if you want to show interest on a job posting
and your contact details will automatically get sent to them

Wait for a Job Match

Here in Jobayan, there's no forever in job hunting!
When a company's post matches with a job seeker's post, you will be notified
right away!

Can't find what you're looking for?

Create your own post and let the companies find you.

Hello, my name is
I am a/an
Looking for a job in

Can't find what you're looking for?

Create your own post and let the job seekers find you.

Hello, we are
From
And we are looking for a/an
With at least year(s) of experience