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Hello! We are 2nd Office from Antipolo City and we are looking for a Customer Service Representative with 2 years of experience.
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Job Description

Job Duties:

  •  Providing Customer Service
  •  Feedback removal requests
  •  Customer service emails and live chats
  •  Missing Inventory
  •  Product Review Removal
  •  Product Review Commenting & Management
  •  Community management on social media (responding to comments etc.)

Job Qualification

Job Qualifications:

  • Proven customer support experience
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiar with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize and manage time effectively
  • High school diploma or equivalent; college degree preferred.

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2nd Office

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