Telephone Sales Or Service RepresentativeAlvarium MNL
₱ 17,000 - 23,000
- Strong customer focus and ability to manage and exceed clients’ expectations for support.
- Excellent interpersonal skills and ability to work well within a team environment.
- Superior troubleshooting and analysis / resolution skills. Draws conclusion from data in a logical, systematic way.
- Proven aptitude to learn complex technical and theoretical information quickly.
- Ability to prioritize and manage multiple complex issues and adapt to different challenges and changing priorities.
- Excellent written and verbal communication skills in English, with a strong attention to detail.
- Ability to understand and convey client business requirements to senior level resources for escalation.
- Working knowledge of MS Windows, MS Office, system architecture and environments.
- Understanding of trade life cycle, MS SQL databases and queries.
- Flexibility to support market hours.
The following qualifications are advantageous and preferred:
Education in MIS, computer science, other technical degree, with some background or experience related to business management, or finance (banking, trading of securities).