Bilingual Japanese Analyst (N3)

Metropolitan Manila Fulltime 500+
•Update and maintain various systems/tools per standard process documentation which may include:
•Execute transactions without minimal direction, enter data and retrieve information from group specific system (all new hires might require some direction initially)
•Audit own data entry for accuracy and make required corrections
•Conduct data verification
•Respond to various requests for information, as needed
•Escalate to supervisor as appropriate
•File, archive and retrieve documents (paper-based and electronic) using filing standards
•Produce standard correspondence by following existing templates
•Adhere to client formatting and quality standards. Proof and edit work for syntax, grammar and punctuation
•Respond to information requests by searching, summarizing research results and compiling in requested format
•May coordinate the work of a small team in areas of high volume transaction processing and/or the training/education of new and/or more junior team members on operation procedures and policies
•Follow established policies, procedures and methods
•May serve as technical and functional resource or super users to other team members
•Participate in process improvement initiatives or special projects as assigned
•Meet established goals and objectives
•Become a subject matter expert for complex processes
•Bachelor’s degree holder •N2 – N3 JLPT linguistic competence level •Excellent communication skills in Japanese and English languages •Minimum of 1 to 2 years of experience in Finance and Accounting field •Must have BPO work experience •Proficient in MS Office, SAP, or any accounting-related ERP •Strong client-facing skills •Positive approach in supporting customer & company needs •Must be able to lead a team of managers and supervisors/team leads •Goal-oriented individual with strong time and task management
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