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Head of Crossborder Operations (SVP)

Lazada
Cabuyao Fulltime 60
Job Description
As a Head of Crossborder, the candidate is expected to have extensive experience in Gateway/Customs clearance operations in order to lead Cross Border strategies, operational improvement and/or process design teams.

Roles & Responsibilities
•    Lead and manage the country CB destination operations via inhouse operation, partner management or collaboration with various Lazada Logistic capabilities, manage the gateway/customs clearance, reverse logistics, warehouse fulfillment, last mile injection and build core competencies into end to end customizable service offering;
•    Oversee day-to-day operations and responsible for performance of overall Crossborder Supply Chain in the Country in the most cost-efficient way; define and align performance KPI measurement;
•    Be a pioneer to drive the digitalization and evolvement of cross border ecommerce regulations for the country. Responsible for import/export solutions design to support Crossborder business growth;
•    Provide thought leadership and catalyze action around solution processes, methodology, and tools, programs, business cadence and reporting. Provide c-level CB strategy & planning.
•    Reviewing, developing and measuring key metrics for the operation and oversee strategic vendor and partnership management (in-house and outsource service provider such as custom brokers)
Job Requirements
•    More than 10 years of experience in a Senior Management role all of which has been gained from the logistics, transport or supply chain industry. Gateway/ Custom Operations experience with strong sense of business acumen is a must;
•    University degree in Supply Chain, Finance, or Business Master degree preferred
•    Ability to think strategically and creatively while executing methodically with high attention to detail and operational excellence
•    Demonstrated track record to work in a cross-functional and international environment, to lead by influence and trust at all levels
•    Language capability –English. (An added advantage for ability to converse in Mandarin for effective communication with stakeholders in China)
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